Privacy Policy

This is the Privacy Policy of Cadre Moss Pty Ltd ABN 18 651 955 994 trading as Cadre Moss (“we”, “us” and when relating to us, “our”).

We are committed to protecting the privacy of our contacts, customers, suppliers and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) as well as our Anti-money laundering and counter-terrorism financing (AML/CTF) compliance obligations.

In this policy we describe how we manage your personal information.

What kinds of personal information do we collect about you?

The kinds of personal information that we collect include about you includes:

(a)

contact details (such as name, employment details, address, email address, contact numbers or social media identifiers);

(b)

identification information (such as passport or other official photographic documents used to verify your identity, directorships and financial interest information);

(c)

information relating to your circumstances and affairs (including criminal history detail and information regarding political allegiances or affiliations) relevant to the matter/s in which we are instructed or to our AML/CTF obligations;

(d)

information about your legal interests, legal service needs, and the legal services that you may wish to purchase;

(e)

information regarding our communications with you and your attendance at seminars and promotional events held by us;

(f)

payment information;

(g)

if you are an employee or prospective employee, information about your work performance and work activities, qualifications, skills and work experience;

(h)

if you are a supplier or prospective supplier, information about your business skills, services, products and prices.

2. How do we collect your personal information?

2.1

We collect personal information by various means including when:

(a)

you contact us with a question or inquiry;

(b)

you subscribe to our newsletter or legal updates service;

(c)

you attend a seminar or event where we are hosting or presenting;

(d)

you instruct us to act for you and we open a file and conduct a conflict check;

(e)

our clients provide information and instructions relevant to the advice or services we are providing;

(f)

we undertake a search or investigation;

(g)

you visit our website (including by the use of cookies and other similar technologies, and allowing third party service providers such as Google Analytics, Google Ads, Eloqua or Hotjar to use cookies and similar technologies on our website. In any such case, you will be able to manage your cookie preferences through your browser settings).

2.2

Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third party information provider, the courts or a person responding to our questions or inquiries.

2.3

We are required to collect the full name and address of our clients by the Solicitors Rules made under the Legal Profession Act 2004 (NSW). Accurate name and address information must also be collected in order to comply with the trust account record keeping requirements in the Legal Profession Regulation 2005 (NSW) and to comply with our duty to the courts.

2.4

If you are a client, or prospective client, and do not provide us with name and address information we cannot act for you.

2.5

If you do not provide us with some kinds of personal information, or accurate personal information we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.

3. Why do we collect your personal information?

3.1

We collect, hold, use and personal information in order to:

(a)

respond to your enquiries;

(b)

provide legal services;

(c)

employ competent and diligent personnel;

(d)

monitor or improve our legal services;

(e)

market our legal services to clients and prospective clients;

(f)

let you know about legal developments, our expertise and legal services that may be of interest to you.

3.2

We disclose personal information:

(a)

in order to carry out the instructions of our clients;

(b)

in order to comply with our AML/CTF obligations; and

(c)

subject to our confidentiality obligations, when using services in support of our legal practice.

4. Who do we disclose your personal information to?

4.1

Subject to our confidentiality obligations, we may share some relevant personal information with:

(a)

parties related to a matter you have with us (in the course of acting for you in a matter), government authorities and service providers as reasonably required to carry out your instructions;

(b)

our marketing provider for the purposes of providing you our newsletter, invitations and legal updates, or other marketing materials if appropriate;

(c)

third party insurers;

(d)

barristers; and

(e)

third party service providers who assist us, for example, with archival, auditing, accounting, legal, business consulting, translation, website or technology services.

4.2

We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, has been is being or may be engaged in, in response to a subpoena, discovery request or a court order.

5. Who do we disclose your personal information to?

5.1

Some of the third parties described above including our service providers and related bodies corporate may be in New Zealand. Otherwise, we do not regularly transfer personal data overseas. It may however be necessary where for example, your instructions require an opinion from a local law expert in another jurisdiction, or your matter involves an overseas entity with whom we are required to communicate. Some jurisdictions have a difference standard of privacy for personal information.

6. AML/CTF Obligations

From 1 July 2026, Australia’s AML/CTF laws apply to certain legal services. We are regulated by AUSTRAC in relation to those and have obligations under the AML/CTF Act.

The legal services that we provide that additional obligations apply to are:

assisting with buying or selling property;
handling client money or assets (including through trust accounts)
setting up or managing companies, trusts or other structures;
assisting with significant business or commercial transactions.

This means that we must complete client due diligence before we can provide legal services, and that in order to act for you we may need to:

request additional documentation;
verify identities of clients and key associated people;
carry out required sanctions and adverse news screening and AML/CTF checks including to identify potentially politically exposed persons;
understand client business activities, ownership structures and verify beneficial ownership;
confirm the source of funds for certain transactions.

If we are unable to obtain the required information, we may be unable to provide you with legal services.

7. Opting out of marketing communications

7.1

We may, from time to time, send you newsletters, invitations, legal updates and information about our services. You can opt out of receiving further such communications by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from us, or by notifying us using our contact details below.

8. Security

8.1

We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure offices, use password protections, and store information on secure servers.

(a)

giving access would be unlawful;

(b)

the information is subject to a claim for privilege;

(c)

we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;

(d)

giving access would have an unreasonable impact on the privacy of others;

(e)

the information could reveal the intentions of a party in negotiations;

(f)

giving access could prejudice the taking of appropriate action in relation to unlawful activity;

(g)

giving access could reveal evaluative information in a commercially sensitive decision making process.

8.2

If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

8.3

We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

8.4

These actions can usually be taken by contacting a customer relations representative using the contact information on the “Contact Us” section below.

9. Notification of Changes

9.1

This Privacy Policy was first created on 17 June 2026.

9.2

If we decide to change our Privacy Policy, we will update the policy on our website.

10. Complaints/Contact us

If a breach of this Privacy Policy occurs, a complaint may be made to

Attention: Privacy Officer
Cadre Moss Pty Ltd
Address: PO Box Q174, Queen Victoria Building, NSW 1230
Email: compliance@cadremoss.com.au
Tel: +61 2 8806 3935

We will endeavour to investigate and respond within 30 days.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner
Address: GPO Box 5218, Sydney NSW 2001
Email: enquiries@oaic.gov.au
Tel: 1300 363 992
Website: www.oaic.gov.au

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